Shortlistr
Professional interview interaction
See what your ATS can't.

See your hiring process
through the people
experiencing it.

Shortlistr turns candidate feedback into real-time Candidate Intelligence, helping you to see how the experience evolves by stage, and by recruiter.

The difference

Your ATS tells you how the process is tracking.
Shortlistr tells you how well it's working.

Applications are moving. Stages are advancing. Offers are going out. But are candidates feeling informed? Respected? Considered? The operational data tells you the process is running. It doesn't tell you what the experience is actually like, until it's too late to change it.

88%

of Australian employers had at least one candidate decline a job offer in the past year., Robert Half, 2026

Candidate Experience Index

See the experience behind the process.

The Candidate Experience Index turns what candidates say about every stage into a single, independently-measured score, with the dimensions behind it.

Strong Signal
High confidence · 186 candidate reviews
What's driving it
Communication
9.1
Process clarity
8.4
Human experience
8.8
Fair process
7.9
Candidate effort
7.2
Candidate Voice

"The process was smooth until the final round, then I waited three weeks with no update."

Final round · Product Manager
Experience across stages
You don't have to wait until the process is over to find out something is wrong.
9 stages with data±27 pts variance
85+70–8455–6940–54<40
0
50
100
90
99
78
99
93
47
100
51
20
Initial Screen
1 review
Round 1
2 reviews
Round 2
2 reviews
Round 3
1 review
Assessment
1 review
Final Round
1 review
Hired
1 review
Withdrew
1 review
Ghosted
1 review
Hiring Intelligence

A score tells you where you stand.
The intelligence tells you why.

Drill from the company level into the teams, recruiters and stages where experience is shaped, so insight leads to coaching and recognition, not surveillance.

Northstar Co.›Engineering Team›Recruiters›Stage / Role
Team Performance
↑ +4
Engineering Team · this period
Communication
8.8
Process clarity
8.2
Human experience
8.5
Fair process
7.8
Role comparison
Software Engineers86
Product Managers74
Designers81
Recruiter Performance
Priya Sharma
Senior Recruiter
↑ +3
James O’Connor
Recruiter
↓ −2
Mei Lin
Talent Partner
↑ +5
✦

"The strongest change appears in final-round communication. This may warrant a brief coaching conversation with the panel leads."

AI Insights

Know what deserves attention.

AI Insights identify patterns in candidate feedback and suggest areas worth exploring, without inventing causation.

Why it matters

Candidates reaching the final round are reporting longer gaps with no updates, the clearest single change this period.

What to explore

Reviewing the handoff between recruiter and panel leads may clarify where the gap is introduced.

Evidence

12 of 38 final-round reviews mention "no update" or "left in the dark" in the past 90 days.

Benchmark

Final-round communication is 8 points below your peer median for Engineering hires.

Shortlistr surfaces patterns from candidate feedback, it does not imply causation or generate automated recommendations beyond what the evidence supports.

Silent RejectionA process problem operational data alone can't explain.

See where candidates stop hearing back, before they become a story you can't change.

Applied
Candidate applies.
Interviewed
Reaches interview stage.
Expected follow-up
Candidate awaits next step.
No response
No communication received.
Day 14: Risk flagged
Silent Rejection Risk flagged for attention.
Day 30: Candidate confirms
Candidate is asked to confirm the outcome. Only confirmed outcomes count toward the Silent Rejection Rate.
By stageBy teamBy recruiterTrend over time
Benchmarking

Know what good looks like.

A score in isolation tells you where you are. Benchmarking helps you understand what that result means.

You Peer median
Overall CEIYou: 78 · Peer median: 71
74th percentile
CommunicationYou: 91 · Peer median: 76
88th percentile
Process clarityYou: 84 · Peer median: 79
69th percentile
Human experienceYou: 88 · Peer median: 72
81th percentile
Fair processYou: 79 · Peer median: 74
63th percentile
Candidate effortYou: 72 · Peer median: 68
58th percentile
Compare by
IndustryCompany sizeLocationShortlistr benchmark
Where you stand
You're in the top quartile for communication, but fair process is trending below your peer median, worth a closer look.
Agency Partnerships

Know who represents your brand.

Evaluate recruitment partners on what they say, and what candidates actually experience.

Agency Marketplace
Discover and evaluate agencies by location, specialisation, services and the candidate experience they deliver.
Northstar Talent logo
Northstar Talent
Sydney, AU
TechnologyEngineering
Candidate Champion
146 reviews
Apex Search logo
Apex Search
Melbourne, AU
FinanceExecutive
Strong Signal
92 reviews
Verity Partners logo
Verity Partners
Brisbane, AU
HealthcareAllied Health
Strong Signal
64 reviews
Partnerships Intelligence
Understand the candidate experience your existing agency partners are delivering.
Northstar Talent logo
Northstar Talent
Active partner
↑ +4
Candidate Champion · 88

Strong follow-through across final rounds.

Apex Search logo
Apex Search
Active partner
↓ −2
Strong Signal · 81

Communication dipping at offer stage.

Employer Profile

See what candidates see.

Every candidate who experiences your process can leave a review. Together, they build a public, independent record of what it's like to be considered by you, and a reason to keep improving it.

Employer Profile
Innovae
InnovaeEmployer Verified
Sydney, AU · 201–500 · Technology
Website LinkedIn
Follow Submit a review
Candidate Experience Index
Strong Signal
High confidence · 186 candidate reviews
Silent Rejection Rate
3 of 72 tracked candidate journeys ended without closure.
Silent Rejection Risk Score
Behavioural risk signal is being built from current candidate journeys.
186
Reviews
Candidate-verified
79%
Would apply again
Unsuccessful candidates
86%
Feedback rate
Candidates receiving closure
82%
Promise adherence
Expectations met
Independent by design

Pay for the intelligence.
Not the score.

The Candidate Experience Index is generated by candidates and calculated the same way for every company. Employers can't edit it, pay to improve it, or opt out of the methodology behind it. You subscribe to the intelligence, not the result.

Candidates
create the evidence by reviewing their experience.
Shortlistr
measures and interprets it, consistently and independently.
Companies
use the intelligence to understand and improve.
Candidate Experience Index (CEI)

How the CEI works.

An independent score for the experience your hiring process creates, built from your candidates’ stage-by-stage reviews.

Candidate Experience Index
Northwind · sample employer
72 out of 100: Strong Signal. Strong early stages, weaker communication after the final round.
Moderate confidence · based on review volume
Score bands
Candidate Champion
85–100
Strong Signal
70–84
Mixed Experience
55–69
Friction Point
40–54
Trust Breakdown
0–39
What it measures
Five dimensions, scored by candidates at every stage.
Communication
Timely, proactive updates. Nobody left wondering where they stand.
Process clarity
A clear structure, with each stage and timeline explained up front.
Human experience
Treated with respect, as a person rather than a transaction.
Fair process
Assessed fairly and on merit, with an equal shot for everyone.
Candidate effort
Time and effort asked of candidates is reasonable and respected.
Reviewed at every stage
Candidates review each stage they reach, from application to offer, not one overall rating at the end.
One score from 0 to 100
Reviews roll up into a single score, with the stage and dimension breakdown behind it.
Confidence always shown
A score only appears once enough reviews are in, and shows how confident it is based on review volume.
Compared with peers
Scores are benchmarked against similar organisations by industry and size.
Independent
Calculated the same way for everyone. Nobody can buy, edit or opt out of a score, and every organisation has a right of reply.
Launching November

What you get in November.

Every feature in the Shortlistr V1 build is available from launch day. Scores appear on your profile as soon as enough candidate reviews are in.

Join the waitlist
  • Employer Hub
  • Candidate Experience Index
  • Stage-by-stage candidate reviews
  • Silent Rejection Rate and Risk Score
  • Explore Analytics and AI Insights
  • Employer profile with right of reply
  • Agency partnerships and Agency Marketplace
See.
Understand.
Improve.
Compare.
Act.

See your hiring process
the way candidates experience it.

Candidate Experience, Candidate Intelligence and partner performance, in one independent view that works alongside the tools you already run.

In the labLab Cohort 01 · 4 places · Closes 23 Oct
Test Shortlistr with your real candidates before anyone else.

We're selecting 2 employers and 2 agencies for a five-week pre-launch program, about an hour a week. Receive Pro-level access for free during the Lab plus 6 months after launch. Now taking applications from employers and agencies.

Apply for Cohort 01

* The data used in metrics, scores and graphs shown throughout the Shortlistr preview is demo data. Organisations named in examples, such as Northwind, are fictional.

Shortlistr© 2026 Shortlistr · Built in Melbourne

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