The reputation score for hiring experience.
The Candidate Experience Index (CEI) turns candidate feedback into a clear, comparable signal of the experience employers and recruitment agencies actually deliver.
Experience becomes reputation. Reputation influences decisions.
Every application, interview, update, rejection and review contributes to how candidates experience, remember and perceive an organisation.
A company's CEI score is built from candidate feedback, captured throughout the hiring process.
CEI helps candidates understand the experience they may encounter before deciding where to invest their time.
See the experience behind the score.
The CEI score is a headline measure of the experience an employer or recruitment agency gives candidates. Behind it, stage scores and five dimension scores show how the experience changes at each step of the process, and the behaviours that shape the result.
The same hiring process can feel very different at every stage.
CEI helps organisations see where candidate experience improves, stalls or deteriorates across the hiring journey.
Candidates remain positive through the interview rounds, but sentiment falls sharply between the final interview and outcome communication.
A score tells you where you are. Benchmarking tells you what it means.
Your overall CEI outperforms your peer group, but Fair Process trails organisations with similar hiring volumes.
One experience. Multiple signals. One comparable score.
Candidate experience is more than “Would you recommend us?”
CEI looks beneath overall sentiment to identify the experiences shaping candidate perception. Candidates score each of these five dimensions at every stage they review.
CEI tells you what changed, why it matters and where to act.
One experience. Three perspectives.
Built to be trusted.
CEI is designed to provide meaningful signals without allowing organisations to buy influence over the outcome.
Candidate experience is already shaping your reputation. See what the signal says.
Shortlistr launches in November. Join the waitlist for early access.
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We use essential technology to make Shortlistr work. With your permission, we'd also like to use analytics to understand how people use our pre-launch site and improve the experience.